Privacy Policy

We DHRS DUBAI – AL MOTAFAWQ ELECTRIC HOUSEHOLD APPLIANCES REPAIRING CO LLC understand the importance of your privacy and are committed to safeguarding your personal information. Our Privacy Policy outlines the collection, use, disclosure, and protection of your personal information when you visit our website or use our services.

1. Collection of Personal Information

When you use our website or services, we may collect personal information, including your name, email address, phone number, postal address, and other information, such as your IP address and browsing history.

2. Use of Personal Information

We use your personal information to improve our services, respond to your inquiries, and personalize your experience. We may also send you promotional materials.

3. Disclosure of Personal Information

We may disclose your personal information to our employees, contractors, and service providers to provide services to you. We may also disclose your information if required by law or to protect our rights.

4. Protection of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

5. Use of Cookies

We use cookies and similar technologies to collect information about your activities on our website. You can control the use of cookies through your browser settings.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

7. Children’s Privacy

Our website and services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

8. Children’s Privacy

Our website and services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes to the Privacy Policy by posting the updated policy on our website.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, don’t hesitate to contact us here.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Personal Data We Collect

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • Names
  • Contact information
  • Address

We also collect data through Google Tag Manager and Facebook Pixel, which may include:

  • Browsing activity and purchase history (if enabled)
  • Other data relevant for marketing and advertising purposes (as defined by Google and Facebook)

2. Use of Your Personal Data

We use the Personal Data we collect for various purposes:

  • To process your orders and deliver your purchases.
  • To provide customer service and support.
  • To send you marketing and promotional communications (with your consent).
  • To personalize your browsing experience on our website.
  • To analyze website traffic and user behavior to improve our Service.
  • To fulfill legal or regulatory requirements.

3. Sharing Your Personal Data

We may share your Personal Data with third-party vendors or service providers who perform services on our behalf. These vendors are obligated to use your information only to provide the specific services requested by us.

We use Google Tag Manager and Facebook Pixel for marketing and advertising purposes. These tools may collect and share data about your browsing activity across the web. Please refer to Google’s Privacy Policy (https://policies.google.com/privacy?hl=en-US) and Facebook’s Data Policy (https://m.facebook.com/about/privacy/previous) for more information on how they collect and use data.

4. User Control and Choice

You have several options regarding your personal data:

  • You can access and update your personal information through your account settings.
  • You can unsubscribe from marketing communications by clicking the “unsubscribe” link in any email you receive from us.
  • You can opt-out of interest-based advertising through your browser settings or by visiting the following websites:

5. Data Security

We take reasonable precautions to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.